Privacy Policy

Last Updated: March 25, 2026

At Zamora Homemade Limited, we are committed to protecting your privacy. This policy outlines how we collect, use, share, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

1. What Information We Collect

When you visit our website or make a purchase, we collect certain personal information from you. This includes:

  • Contact details: Your name, email address, and phone number.

  • Delivery and billing details: Your shipping address and billing address.

  • Payment information: We do not view or store your full credit card details. Payments are processed securely through our payment providers (e.g., Stripe, PayPal, or Apple Pay).

  • Device and browsing data: Information about your browser, network, IP address, and how you interact with our website.

2. Why We Collect Your Information

We collect your personal information to carry out our business operations, specifically to:

  • Process and fulfil your orders, including shipping and delivery.

  • Communicate with you about your order, including sending order confirmations and shipping updates.

  • Respond to your customer service inquiries or refund requests.

  • Send you marketing emails (only if you have explicitly opted in to receive them).

  • Learn about site traffic and user behaviour to improve our website and customer experience.

3. Who We Share Your Information With

We do not sell your personal data. We only share your information with trusted third parties who help us run our business:

  • Squarespace: Our website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including information about your browser, network, and device, to power our site analytics and ensure the site functions securely.

  • Shipping & Courier Partners: We share your name, delivery address, and phone number with our shipping providers to get your order to you.

  • Payment Processors: Your payment data is shared securely with our payment gateways to process your transactions.

  • Legal Authorities: We may disclose your information if required by New Zealand law.

4. Cookies and Analytics

Our website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

  • Functional and Required Cookies: These are always used, as they allow Squarespace to securely serve this website to you and enable core e-commerce features (like the shopping cart and checkout).

  • Analytics and Performance Cookies: We use these cookies to view site traffic, activity, and other data. We only use these if you acknowledge our cookie banner.

5. Storing and Protecting Your Data

Your personal information is stored securely on Squarespace’s servers and within our internal systems. We take reasonable steps to ensure your personal information is protected against loss, unauthorised access, use, modification, or disclosure.

6. Your Privacy Rights

Under the New Zealand Privacy Act 2020, you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.

If you would like to request access to your information, or have it updated or removed from our systems, please contact us at:

  • Email:info@zamora.co.nz

  • Address: 3 Industrial Place, Queenstown, Queenstown, 9300, New Zealand