Terms and Conditions
Last Updated: March 25, 2026
Welcome to Zamora Homemade Limited. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.
1. General Acceptance
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms and Conditions. These terms apply to all users of the site, including browsers, vendors, customers, and merchants.
2. Products, Pricing, and Availability
Artisan Variations: We take pride in crafting our sausages and cured meats in small batches using natural ingredients. Because our products are handmade, slight variations in size, weight, and appearance may occur compared to website imagery. Pricing: All prices are listed in New Zealand Dollars (NZD) and are inclusive of Goods and Services Tax (GST) unless otherwise stated. Prices for our products are subject to change without notice.
Availability: All products are subject to availability. We reserve the right to limit the quantities of any products we offer or discontinue products at any time.
3. Orders and Payment
Order Acceptance: We reserve the right to refuse any order you place with us. If we make a change to or cancel an order (e.g., due to stock unavailability or a pricing error), we will attempt to notify you via the email or phone number provided at checkout.
Payment Security: Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products to you. Your payment data is encrypted and processed securely by our chosen payment gateways (e.g., Stripe, PayPal).
4. Shipping and Perishable Goods
Because we ship perishable food items, specific rules apply to delivery:
Once an order is dispatched, it is the buyer's responsibility to monitor the tracking and ensure the package can be received or collected promptly.
Zamora Homemade Limited is not liable for products that spoil due to delivery delays outside of our control, missed deliveries, or packages left unattended in unsafe conditions.
For full details, please review our [Insert Link to Shipping Policy].
5. Returns, Refunds, and Consumer Law
We comply fully with the New Zealand Consumer Guarantees Act 1993.
If a product is faulty, damaged upon arrival, or not as described, please contact us immediately (within 24 hours of delivery) with photos of the issue so we can arrange a replacement or refund.
Because our products are perishable food items, we cannot accept returns or offer refunds if you simply change your mind or if you ordered the wrong item.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and recipes, is the property of Zamora Homemade Limited and is protected by New Zealand and international copyright laws. You may not reproduce, distribute, or use our content without our express written permission.
7. Limitation of Liability
To the maximum extent permitted by New Zealand law, Zamora Homemade Limited shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or any products procured using the site.
8. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand.
9. Contact Information
Questions about the Terms of Service should be sent to us at: Email: info@zamora.co.nz
Address: 3 Industrial Place, Queenstown, 9300, New Zealand